Simple Customer Journey Map
Fill journey stages, touchpoints, problems, and actions on one printable board.
Your result
Add a stage above, or paste your stages. The journey map appears here.
Customer journey map
This is a draft you typed in the browser. It is not an official registered document.
How to use it
- Add stages one by one, or paste lines separated by |.
- Add a map title and who the customer is, if you like.
- Print the map on A4, or download a CSV.
Examples
- A visitVisit | Site | Slow form | Shorten the form Stage card 1 "Visit" with where it happens, what gets in the way, and the action.
- Stage onlyReturn Stage card "Return" with dashes for the empty parts.
Tool details and privacy
List the stages a customer goes through, where each happens, what gets in the way, and what you will do. The page lays them out as numbered stage cards you can print.
Seeing every stage side by side shows where customers get stuck and who fixes what.
Options
- Up to 12 stages. Only the stage name is required.
- The screen note is not printed or downloaded.
Limits
- This is a planning sheet, not a design board.
- It is a draft you typed, not an official document.
Privacy
What you type stays in your browser. Nothing is uploaded or saved on the server.
Questions
What does each line need?
A stage name. Where it happens, what gets in the way, and the action are optional.
Is the screen note printed?
No.
How many stages fit?
Up to 12, three cards per row on paper.
Is anything uploaded or saved on the server?
No. It stays in your browser.