SmartTechnology solutions for business

Education and training

From a question about a course to a clear registration request

Does your team keep answering the same questions about dates, prerequisites and content? We help applicants understand their options and collect the registration request, while confirming admission and a place stays with your training staff.

Where registration follow-up breaks down today

Cohort dates change, the same questions come back, and details of interested applicants can get lost between messages. Following up a registration means knowing who has sent their information and who is waiting on an action from administration.

Illustrative example

A beginner asks which course fits: what the assistant collects and what staff confirm

An applicant asks which course suits a beginner. The assistant presents the approved prerequisites, content and dates, and collects a contact method and the programme they want. An employee checks availability, eligibility and payment, then confirms the registration. If there is no up-to-date date, the assistant records the applicant’s interest and does not suggest a cohort that does not exist.

  1. Receive the enquiry

    Collect learning needs and programme preferences.

  2. Use published details

    Check approved courses, dates and entry criteria.

  3. Review the request

    Staff confirm eligibility and availability.

  4. Coordinate registration

    Follow up on the agreed registration steps.

Approval stays with your team

  1. Data, connections and control

    The workflow can draw on a programme catalogue and a registration system that supports integration. We agree with you who updates the dates and what the contact rules are, and we keep the data collected to a minimum. Requests involving minors or sensitive educational data need a suitable policy before they are included.

  2. What you receive

    We agree the deliverables before we build: an enquiry and registration workflow, a programme knowledge base, reminder and handoff rules, a case log, and guidance for updates and for training the team on exceptions.

  3. How we start

    We begin with one programme and one cohort. We test an unsuitable level, an expired date and an incomplete request, then review what the applicant understood and what the employee did before expanding.

  4. What we need from you

    Approved programme descriptions, prerequisites and dates, your admission and cancellation policy, a registration owner, and your rules for sending reminders.

  5. How we measure the result

    How complete registration requests are, time to answer recurring questions, expressions of interest that were followed up, and reminders that needed correction.

Questions before you begin

Short answers to what people ask most before we start.

Is your question not here?

Request a meeting and we will answer for your own case.

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Does the assistant confirm admission or a certificate?

No. It does not decide eligibility or grant accreditation. It presents approved information and passes the decision to the person responsible under your organisation’s policy.

Does it message every applicant?

Only within the rules you set. Channels, purpose, timing and contact rules are agreed in advance, and an enquiry alone is not consent to marketing.

How much does an AI assistant for a training centre or school cost?

Pricing is by request; there is no fixed price. The cost depends on the number of programmes and intakes, the contact channels, and the integration you need with a registration system. We analyse what you need and plan delivery in stages, so your budget goes first to what helps you most.

How long does it take to set up the registration assistant?

That depends on how ready your programme descriptions, dates and admission and cancellation policy are. We start with one programme and one intake, and state the timeline in the proposal after the first meeting.

Does the assistant collect registration fees?

Not in the default scope. The assistant collects the registration request and passes it to the person responsible for registration. Collecting fees needs a separate decision, with suitable permissions and testing.

What if a course date changes or registration has closed?

The assistant relies on the programme catalogue your organisation keeps up to date, and we agree with you who updates the dates. Before going live we test an expired date and an incomplete request, and anything that cannot be confirmed goes to the person responsible for registration.

Your next step

Bring the challenge. Let’s shape the next step.

A short description is enough to start. Tell us what happens now and what should work better.