Real estate
Every property enquiry becomes a lead with an owner and a next step
Does your agency or marketing team handle enquiries across many listings? We help you capture what each buyer needs, connect it to the information available, and route the follow-up to the right person on your team.
Where enquiry follow-up breaks down today
Questions about price, location and payment plans arrive in separate conversations, and a buyer’s interest or last contact may never be recorded. When the details vary from one enquiry to the next, your team finds it harder to qualify a lead and hand it to sales.
Illustrative example
An apartment enquiry: from the first question to a viewing confirmed by sales
A buyer asks about an apartment in a specific area. The agent collects their budget and number of rooms, searches the listings it is permitted to use, and presents options with the time each was last updated. If it cannot find reliable information, it hands the question to a person. A salesperson checks price and availability, then confirms the viewing personally.
Receive the enquiry
Collect needs, budget and preferred location.
Prepare a match
Use approved property and availability data.
Review the options
A person checks suitability and availability.
Coordinate follow-up
Record the lead and confirm the next step.
Approval stays with your team
Data, connections and control
The source may be a listings database, a structured file or a CRM that supports integration. We agree with you who keeps listings up to date, and we prevent any promise of a reservation or final price based on outdated information. Customer data is shared only as far as the workflow needs.
What you receive
We agree the deliverables before we build: an intake and qualification workflow, consistent lead fields, the agreed connections, a list of exceptions that go to a person, and operating guidance and training for the people who follow up.
How we start
We begin with one type of enquiry and one area or a limited set of units. We test a complete enquiry, an incomplete one and an unavailable unit, then review the quality of the handover before widening the scope.
What we need from you
Sample enquiries with personal data removed, a current list of units, your qualification rules, who owns which leads, and how you handle a viewing request.
How we measure the result
Time to a complete summary, how complete the lead fields are, viewing requests followed up by a named person, and questions handed off because data was missing. We compare these against your starting point; they measure the quality of follow-up, not sales volume.
Questions before you begin
Short answers to what people ask most before we start.
Is your question not here?
Request a meeting and we will answer for your own case.
Request a meetingCan the agent reserve a unit?
No. Confirming a reservation, price or availability stays with your salesperson, unless you approve a different scope with explicit permissions and controls.
What if our listings are out of date?
We agree with you on a source for listings and who is responsible for updating it. The agent hands off anything it cannot verify rather than suggesting alternatives or confirming availability it does not know.
How much does an AI agent for a real estate company cost?
Pricing is by request; there is no fixed price. The cost depends on the number of enquiry channels, where your listings data lives, and the integration you need with a CRM or follow-up log. We analyse what you need and plan delivery in stages, so your budget goes first to what helps you most.
How long does it take before the agent can receive enquiries?
That depends on how ready your listings, qualification rules and integration options are. We start with one type of enquiry and one area or a limited set of units, and state the timeline in the proposal after the first meeting.
Does the agent work on WhatsApp and on our website?
We choose the channels after checking what each one allows for integration and its terms of use. We do not assume a channel is supported before testing it, and we start with one channel and add others later.
Does the agent replace the salesperson?
No. The agent collects the location, budget, property type and timing, and hands over a complete summary. Negotiation, price confirmation, reservation and the viewing stay with your salesperson.
Your next step
Bring the challenge. Let’s shape the next step.
A short description is enough to start. Tell us what happens now and what should work better.