SmartTechnology solutions for business

Travel and tourism

Know what the traveller needs before you prepare the offer

Does your company receive enquiries across many destinations and dates? We collect the traveller’s preferences and organise the options, so your team starts the conversation from a clear need.

Where offer preparation breaks down today

The number of travellers, how flexible the dates are or the budget may be missing, so the offer is prepared more than once. Prices and availability also change, so they cannot be presented as a final commitment based on old data.

Illustrative example

A family asks about a trip: from preferences to an offer approved by travel staff

A family asks about a trip in a given period. The assistant collects the number of adults and children, the dates and an indicative budget, and compares the published programmes your company allows it to show. It prepares a draft clearly marked as unconfirmed. A travel employee checks price, availability and conditions, then sends the approved offer before any booking is made.

  1. Collect preferences

    Clarify dates, destination and travel needs.

  2. Prepare options

    Use approved offers and itinerary information.

  3. Travel team review

    Check price, availability and applicable terms.

  4. Coordinate the enquiry

    Follow up; your team confirms any booking.

Approval stays with your team

  1. Data, connections and control

    The source may be a programme catalogue or a booking system that can be connected. We show the date of each piece of information and hand unverified conditions to a person. The general enquiry form does not collect passports or card details.

  2. What you receive

    We agree the deliverables before we build: a structured travel brief, an approved programme base, a draft and approval workflow, a follow-up log, and guidance for updating prices and availability and handling exceptions.

  3. How we start

    We begin with one destination or one type of trip. We test unavailable dates, an unsuitable budget and incomplete information, then review the quality of the draft with your travel staff.

  4. What we need from you

    Up-to-date programmes, change and cancellation policies, pricing and review rules, someone responsible for checking availability, and the contact channels you permit.

  5. How we measure the result

    How complete the travel brief is, time to a draft ready for review, the number of offer changes caused by missing information, and enquiries with recorded follow-up.

Questions before you begin

Short answers to what people ask most before we start.

Is your question not here?

Request a meeting and we will answer for your own case.

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Does it confirm a booking or a visa?

No. It takes the request and prepares information for review. Confirming the booking and checking requirements stay with the party responsible.

Does it show live prices?

Only if a suitable source, connection and permissions are available and have been tested. Otherwise options are shown as drafts that need confirmation from your team.

How much does an AI assistant for a travel company cost?

Pricing is by request; there is no fixed price. The cost depends on the number of destinations and programmes, the contact channels, and the integration you need with a programme catalogue or booking system. We analyse what you need and plan delivery in stages, so your budget goes first to what helps you most.

How long does it take to set up the travel assistant?

That depends on how current your programmes and change and cancellation policies are, and on the integration options. We start with one destination or one type of trip, and state the timeline in the proposal after the first meeting.

Does the assistant collect passport copies or payment details?

No. The general enquiry form collects neither passports nor card details. It collects the destination, dates and preferences, and your staff complete the rest through the channel your company approves.

Does the assistant replace the booking agent?

No. It collects what the traveller needs and prepares a draft trip and a list of questions. Checking availability and price and confirming the booking stay with your travel consultant.

Your next step

Bring the challenge. Let’s shape the next step.

A short description is enough to start. Tell us what happens now and what should work better.